Terms of service, written to be read

1. Who the agreement is between

Throughout this page, we, us and our stand for IPTV Subscribe — the operator of iptvsubscribe.eu, and the same people staffing the WhatsApp, Telegram and email desk. You does double duty here: it means the person who arranged the subscription and equally the person sitting in front of it.

No signature is collected and no account exists here. The agreement starts the moment a payment clears and finishes when the twelve months it bought have run out. Anything below that gives you pause is better raised before the term begins than during it — put it in the chat and the reply comes back in writing you can keep.

2. What the payment opens

Twelve months of access, made up of a live channel list and an on-demand library. Delivery rides on the broadband bill you are settling anyway, and playback happens in an app installed on equipment already in the house. Nothing is dispatched. The connection itself was not part of the purchase, and neither was any named programme, fixture or event.

A single variable separates the three plans: how many screens may play at once. Everything else is the same across all of them — channels, on-demand titles, live sport, picture quality. No superior edition is being withheld for a larger figure, and nothing is offered later as an add-on.

3. Price, currency and settling up

What the pricing page shows is what gets charged. No sum is appended afterwards for activation, for setup or for equipment, and nothing binds you beyond the year itself.

This website has no checkout and no field anywhere on it able to take a card number. Settlement happens inside the conversation — Apple Pay, Google Pay, a card, PayPal or cryptocurrency — and what any given route leaves you holding if things sour is set out in the refund policy. Prices are denominated in euros, with other currencies published as fixed local figures rather than daily conversions. What actually leaves your account depends on your own provider and whatever fee it adds, neither of which is ours to govern. A cryptocurrency amount is locked to the figure quoted at the moment of sending. Access starts when a payment has cleared, not when it is initiated.

4. Twelve months, and no automatic renewal

The term runs twelve months from the day access is enabled, and it does not extend itself. No card details remain once the payment has cleared, so nothing at this end is capable of initiating a second charge. That is a structural fact about how the business is built rather than a policy somebody could quietly revise.

Somewhere near the end you will normally receive one message in the same chat noting that the date is close. Ignore it and access lapses on the final day, without a charge and without a conversation. Decide to continue and you pay whatever figure is published at that point. No introductory rate exists here that steps up in month thirteen.

5. Activation, and what should arrive

Credentials and setup instructions come back into the conversation the subscription was agreed in, usually within minutes and at worst within a few hours when the desk has a queue in front of it. Nothing is posted, and nothing is sent to an address you never supplied.

If the amount has gone and nothing came back, raise it in the same conversation and include the time the payment left. That route resolves it quickest, and it simultaneously assembles the record you would need if the charge ever had to be challenged.

6. The credentials are yours to look after

Handle them the way you would handle a password, because functionally that is what they are. They are issued to a single household, they do not belong in a group chat or on a forum, and whatever happens on them is your responsibility. Tell us if you suspect they have leaked and replacements are issued at no charge.

7. Acceptable use

What is being sold is private viewing, within a single household. Using it means agreeing not to:

• sell, rent, sublet, trade or otherwise pass on the credentials, whole or in part;
• extend access to anybody outside the household the subscription was agreed for;
• put the streams up anywhere public or commercial: a pub, a gym floor, a reception area, a shop counter, a workplace, a room let out to guests;
• record, capture, mirror, retransmit or otherwise redistribute what the service delivers;
• aim scripts, scrapers or automated tooling at the servers, or attempt to reach a level of service the term did not cover;
• watch in a way that breaks the law wherever you happen to be sitting. Those rules are national, they move, and keeping abreast of the ones that apply to you falls to you; the legality page is a plain-English place to begin.

8. Installations, screens and playing at once

Put the app on every device in the house if you want to — installations are neither counted nor capped. A single-screen term signed into two televisions, a tablet, a laptop and a handset is completely ordinary. Only one figure counts, and it is how many are pulling a stream in the same second: one, two or three, according to the plan.

A stream beyond that limit simply declines to start, and nothing is charged for the attempt. Sustained simultaneous playback from several distinct locations is what shared credentials look like from this side, and it can end in suspension. Outgrown the plan? Send a message and settle the difference up to the next tier, prorated across whatever remains of the year. Practical detail sits on the changing plan page.

9. What can and cannot be promised about availability

Everything here travels the public internet, so a good deal of what you see depends on equipment nobody at this end owns. Rough guidance: a steady HD stream wants somewhere around 15 Mbps, Ultra HD is happier from 25 Mbps upward, and each screen playing alongside the first adds roughly another 10 Mbps. Four things stand between our servers and your screen: an internet provider, the line into the building, a router, and the device itself.

The infrastructure is watched at all hours and planned work is kept short and rare. What will not be promised is uninterrupted access, because nobody moving video across the open internet can promise that and mean it. Channel lists and on-demand catalogues also move as upstream suppliers add and drop material, so no individual channel, title or event is guaranteed to survive the full twelve months. Where one specific channel is the whole reason for subscribing, ask about it in writing first and keep the reply; the channels page is where to start.

10. Support, and what suspends it

Support runs at any hour, on every plan, without a surcharge. Getting installed, a picture that stalls, menu settings, working out where a stutter begins, listings that will not populate, credentials that need replacing — all of it is covered. No priority tier is on sale, for the simple reason that no ordinary tier has been slowed down to create one.

Support is treated as suspended where:

• credentials have travelled beyond the household, or been posted somewhere public;
• the player has been modified, or swapped for a build nobody here recommended;
• device firmware has been altered in a way that breaks ordinary playback;
• the broadband line or the home network is the cause and you decline to test that with a cable run straight out of the router;
• a dispute was filed with a payment provider before anybody here was told there was a problem, in which case work stops until it closes;
• the desk is being abused. Somebody is awake at three in the morning to answer; ordinary manners are what that costs.

11. Refunds, disputes and chargebacks

Everything about money coming back lives in the refund policy. It was kept short on purpose, and written for somebody reading it while deciding rather than somebody reading it in anger.

Going to your provider before saying anything to us saves no time at all. Support halts, the subscription is frozen for as long as the case runs, and the whole thing takes far longer than a message would have. The large majority of escalations turn out to be a setup fault worth ten minutes. Where the fault genuinely sits at this end, that gets admitted, and the refund follows the policy rather than being fought out through a third party.

12. Suspension, and how the agreement ends

Breach these terms and the subscription may be suspended, or ended outright. Serious breaches, and ones that recur after a warning, end it outright with nothing refunded. Leaving from your side takes no action at all, since nothing here renews — what the closing weeks look like is described on the page on stopping. Any genuine question of money coming back is settled by the refund policy and not by this section.

13. Site content, and where the rights sit

The wording, structure, research and design of iptvsubscribe.eu belong to us or to our licensors and are not to be republished elsewhere. Nothing on this site grants, transfers or asserts any right in a channel, a film, a series or an event. What operates here is a legitimate resale business; the rights themselves have never sat with it. For rights holders, the route in is the copyright notices page.

14. Limits on liability

To the extent the law permits, our total liability to you for anything arising out of the subscription is limited to the sum paid for the term in question. Knock-on and indirect losses fall outside it — an evening of viewing gone, a streaming box purchased in expectation, a failure at your own internet provider. Where liability cannot lawfully be capped, this paragraph does not attempt to cap it, and consumer rights granted by statute stand untouched.

15. Changes to this page

These terms can be revised. A revision moves the date printed at the top, and where the change matters it is put into the order chat early enough to inform a decision about carrying on. Continuing to use the service after that means the version standing on this page governs.

16. This is not legal advice — and where to write

Nothing set out above amounts to legal advice. The rules covering streaming are national, they are not the same from one border to the next, and they move; for guidance on your own position, ask somebody qualified where you live.

Questions land best before a term starts, which is when the answers are worth most. Email support@iptvsubscribe.eu. Or open a thread on WhatsApp. Telegram reaches the same desk. Most of what is left gets answered by the FAQ, with the privacy policy alongside it.